Frequently Asked Questions
Q: Where do we ship to?
A: We ship anywhere in Canada, US and almost every international countries.
Q: How do we calculate the shipping fee?
A: We cover part of your shipping fee. The shipping fee you need to pay is 10% of your total purchase amount, but no less than $10.
Q: How long does shipping usually take?
A: Shipping time varies between service. Orders are usually processed and shipped on the next business day. The shipping carriers that we use are Canada Post and its partner carriers for international destinations.
Q: Would we ship out of Canada?
A: Yes, we ship to almost anywhere in the world, a detailed list can be found on the website of Canada Post.
Q: Can I pickup my order?
A: Yes, our store is located at 7170 Warden Ave Unit19, Markham Ontario CANADA L3R 8B4. For more information, please contact us.
Q: What about returns?
A: LED lights can be returned within the first thirty days of arrival if you are unsatisfied with the product. There is no restocking fee for all returns.
Q: Do LED lights screw into standard household light sockets?
A: Yes, LED lights are direct screw in replacements for household lights. You unscrew your incandescent light bulb and screw in your LED Light bulb. You do not need to redo your electrical system to use the LED lights.
Q: Are automotive LED lights direct replacements for automotive bulbs?
A: Yes, the LED automotive lights directly replace the automotive bulbs you already have. You remove your incandescent light bulb and insert your automotive LED light bulb. You do not need to redo your electrical system to use the LED lights. The LED Bulbs are specifically designed to replace that incandescent light bulbs used in your automobile, motorcycle or RV.
Q: Do LED lights have a warranty?
A: Yes, the LED lights are warranted for a period of one year, but they can last a lifetime!
Q: What is the difference between white, cool white and warm white?
Q: Do LED lights generate heat?
A: LED lights generate very little heat. They are ideal for kitchens, dens, offices, or anywhere you are working in close proximity to a standard light bulb. That is why LED Lights are so energy efficient.
Q: Do LED Lights work with dimmer switches?
A: No, some LED lights will work with dimmer switches. However, lights that run on 120V AC are not dimmable. They do not have a heat sink design that takes the heat from the LED Light. The dimmer switches waste so much energy that the LED Bulb will glow or flicker when they are turned off, if the LED bulb is alone. There won’t be a flicker if you have LED lights in a series though. Dimmer switches leak because of the TRIAC which is why so much energy is wasted.
Q: Can LED lights be used in the outdoor weather such as rain, snow, cold, heat?
A: Yes, the LED lights can be used outside all season. The LED light bulbs are CE and/or UL listed for indoor and outdoor use.
Q: Do the LED tube lights turn on immediately compared to fluorescent tube lights that have a wait time to turn on?
A: Yes, the LED tube lights have instant turn on and there is no wait compared to the fluorescent lights that take time to light up.
Q: What is a single circuit LED light?
A: A single circuit has one brightness level and is commonly used for turn signals or lights that go on and off.
Q: What is a dual circuit LED light?
A: It’s an LED light that will operate in both a dim and bright light mode creating two contrast levels. The dual circuit LED lights are used for tail lights and brake lights.
Q: Should you match the LED light to the lens color you have?
A: Yes, your LED light should be the same color as the lens you use.
Q: Does the automotive lens reduce the LED Bulb light output?
A: Yes, the lens can reduce the LED light emitted from the LED Bulb
Q: What is the difference between indexed and non-indexed?
A: Indexed means that the base has offset bayonets, non-indexed means the bayonets are the same.
Q: Do the reflectors affect the light from the LED bulb?
A: Yes, they can affect the light emitted if they are side firing LEDs. So please choose the best LED light for your vehicle.
Q: Is there a store I can go try these LED Lights out before I buy them.
A: Yes, our store is located at 7170 Warden Ave Unit19, Markham Ontario CANADA L3R 8B4.